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Version: 1.x

CHECKOUT401: Totals diverged

What this means​

Your store calculated different totals for this order than the till showed.

Check the order in your store admin before taking any further payment — the store's totals are the source of truth. If the difference is unexpected, export diagnostics and contact support.

What to do​

Check the details below before trying again. WCPOS does not retry this by itself — retry when you are ready.

Your data​

Money may have moved — verify the payment before acting. If this persists, export diagnostics and contact WCPOS support.

Details​

  • Code: CHECKOUT401 (TOTALS_DIVERGED)
  • Severity: error
  • Introduced in: WCPOS 1.10.0