# PRINT311: Receipt delivery failed

## What this means[​](#what-this-means "Direkter Link zu What this means")

This receipt could not be emailed or downloaded.

The sale itself is unaffected. Check the email address and the device's connection, then try again from the order's receipt screen.

## What to do[​](#what-to-do "Direkter Link zu What to do")

Try the action again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Direkter Link zu Your data")

The order itself is safe and unchanged.

## Details[​](#details "Direkter Link zu Details")

* **Code:** `PRINT311` (`RECEIPT_DELIVERY_FAILED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0