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Version: 1.x

API03007: Request Queue Full

What This Means​

The POS has too many pending requests waiting to be sent. The internal queue is full and cannot accept more requests until some complete.

Common Causes​

  • Slow network — Requests backing up due to slow connection
  • Server unresponsive — Server taking too long to respond
  • Rapid actions — Performing many actions faster than they can process
  • Sync overload — Large sync operation blocking the queue

How to Fix​

1. Wait for Queue to Clear​

Give pending requests time to complete:

  • Wait 30-60 seconds
  • Watch for sync indicators to complete
  • Avoid additional actions until cleared

2. Check Network Connection​

A slow connection causes backup:

  • Test your internet speed
  • Try a faster connection
  • Move closer to WiFi router

3. Check Server Response Time​

If the server is slow:

  • Test accessing your site in a browser
  • Contact hosting if site is slow
  • Wait for server load to decrease

4. Restart the POS​

If the queue is stuck:

  1. Close the POS application
  2. Wait a moment
  3. Reopen the POS
  4. Pending requests may need to be re-initiated

5. Avoid Rapid Actions​

During sync or slow periods:

  • Wait for one action to complete before starting another
  • Don't repeatedly click buttons
  • Be patient with network operations

Offline Behaviour​

When the queue fills due to offline conditions:

  • The POS will hold pending requests until back online
  • You can still browse cached products and customers
  • You can start new orders and add items to the cart
  • Completing orders requires connectivity to be restored