Skip to main content
Version: 1.x

API05002: WCPOS Plugin Not Found

What This Means​

The WCPOS plugin is not installed or not active on your WordPress site. The POS application requires this plugin to communicate with WooCommerce.

Common Causes​

  • Plugin not installed — The plugin was never installed
  • Plugin deactivated — The plugin was disabled
  • Plugin deleted — The plugin files were removed
  • Wrong site — Connected to a site without WCPOS

How to Fix​

1. Install the Plugin​

If not installed:

  1. Go to WordPress Admin → Plugins → Add New
  2. Search for "WCPOS"
  3. Install and activate the plugin

Or download from WordPress.org

2. Activate the Plugin​

If installed but not active:

  1. Go to Plugins → Installed Plugins
  2. Find "WCPOS"
  3. Click "Activate"

3. Check for Errors​

If the plugin won't activate:

  • Check for PHP errors in your error log
  • Verify WooCommerce is installed and active
  • Check PHP version requirements
  • Look for plugin conflicts

4. Verify the URL​

Ensure the POS is configured to connect to the correct WordPress site:

  • Check the URL in POS settings
  • Verify it matches your WordPress installation

5. Reinstall if Necessary​

If the plugin is corrupted:

  1. Deactivate and delete the plugin
  2. Reinstall from WordPress.org
  3. Activate the plugin

Requirements​

WordPress: Recent version
WooCommerce: Recent version
PHP: Version 7.4 or higher