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Version: 1.x

AUTH101: Session expired

What this means​

Your session ended and you need to sign in again.

Sign in again. Nothing is lost — unsent changes send once you're signed in.

Your data​

No order or product data is affected. A sale you saved while the session was out is held on the device, not lost, and goes to your store by itself after you sign in.

Troubleshoot​

  1. Sign in again. WCPOS opens the WordPress sign-in window by itself; if you closed it, WCPOS asks you to sign in again. Sign in as the same cashier.
  2. You do not need to re-enter or re-save anything: a sale that was waiting sends itself once you are back in. To watch it go, open Store health → Database — changes waiting to send drops to 0.
  3. If a sale is listed under "… changes never reached your server" instead, tap Send again on its row.
  4. Frequent expiries (several per day) usually come from the site: a security plugin shortening session lifetimes or clearing tokens. Ask the site administrator which security plugins run on the store, and to check WP Admin > POS > Settings > Tools > Logs — a refused sign-in is recorded there with its reason.

Details​

Code
AUTH101 (SESSION_EXPIRED)
Severity
warn
Introduced in
WCPOS 1.10.0