AUTH201: Insufficient role
What this means
Your account does not have permission to perform this action.
Ask a store administrator to check the account's roles and capabilities, then try again.
Your data
No order or product data is affected. If this persists, ask your store administrator.
Troubleshoot
At the till — for the cashier: note which action was refused (the log entry records it) and pass that to your administrator.
On the store — for the site administrator: review the account's roles — POS cashiers need the POS capabilities WCPOS registers, and role-editing plugins can strip them.
If the account can sign in but every product, customer or order request is refused, check whether it holds more than one role. Role-editor plugins such as Members apply a Deny placed on any one role to the whole account, so an Administrator who is also a Customer loses whatever the Customer role denies. Remove the extra role or clear the Deny marks; see A user with more than one role.
Back at the till: once the role is corrected, sign out and back in if a POS session is still open; otherwise, sign in again. Then retry the refused action.