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Version: 1.x

AUTH311: Rest route missing

What this means​

The WCPOS store route is unavailable.

Ask the site administrator to check whether a security or proxy plugin is stripping WCPOS request headers.

Your data​

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

Troubleshoot​

At the till — for the cashier: test both supported REST forms in a browser — your store's /wp-json/ address and /index.php?rest_route=/. Only diagnose a REST block if neither returns JSON; then report that to your administrator.

On the store — for the site administrator:

  1. Confirm WCPOS is active: WP Admin → Plugins.
  2. If neither REST form works, check whether a security plugin, proxy or CDN is stripping WCPOS request headers or blocking REST requests — firewall rules and disable-REST-API hardening options are the usual culprits.
  3. On some hosts, re-saving permalinks (Settings → Permalinks → Save) restores missing REST routes.

Details​

Code
AUTH311 (REST_ROUTE_MISSING)
Severity
error
Introduced in
WCPOS 1.10.0