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Version: 1.x

AUTH321: WooCommerce missing

What this means​

WooCommerce is not active on this site, so WCPOS cannot connect.

WCPOS requires the WooCommerce plugin. Ask the site administrator to install or reactivate WooCommerce, then connect again.

Your data​

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

Troubleshoot​

  1. Ask the site administrator to check WP Admin → Plugins: WooCommerce must be installed and active for WCPOS to connect.
  2. If WooCommerce was deactivated by a failed update, reactivate it and watch for an error banner — WooCommerce → Status → Logs records why it failed.
  3. Once WooCommerce is active again, reconnect from the till.

Details​

Code
AUTH321 (WOOCOMMERCE_MISSING)
Severity
error
Introduced in
WCPOS 1.10.0