# AUTH321: WooCommerce missing

## What this means[​](#what-this-means "Direct link to What this means")

WooCommerce is not active on this site, so WCPOS cannot connect.

WCPOS requires the WooCommerce plugin. Ask the site administrator to install or reactivate WooCommerce, then connect again.

## What to do[​](#what-to-do "Direct link to What to do")

A settings change is needed before this will work. Retry after making the change above; retrying without it will fail the same way.

## Your data[​](#your-data "Direct link to Your data")

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

## Details[​](#details "Direct link to Details")

* **Code:** `AUTH321` (`WOOCOMMERCE_MISSING`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0