AUTH401: TLS untrusted
What this means
A secure connection to this store could not be trusted.
Use the correct store address and ask the site administrator to repair the certificate before reconnecting.
Your data
No order or product data is affected. If this persists, ask the person who manages your WordPress site.
Troubleshoot
- Open the store address in a browser on the same device — the browser's padlock or warning page shows exactly what is wrong with the certificate (expired, self-signed, or issued for a different domain).
- Check the address the POS uses: https:// and the exact domain the certificate covers — with or without www matters.
- Ask the site administrator or host to renew or fix the certificate; an automatic renewal silently failing is the most common cause.
- Do not work around a certificate warning by disabling security — fix the certificate.