# AUTH401: TLS untrusted

## What this means[​](#what-this-means "Direct link to What this means")

A secure connection to this store could not be trusted.

Use the correct store address and ask the site administrator to repair the certificate before reconnecting.

## What to do[​](#what-to-do "Direct link to What to do")

A settings change is needed before this will work. Retry after making the change above; retrying without it will fail the same way.

## Your data[​](#your-data "Direct link to Your data")

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

## Details[​](#details "Direct link to Details")

* **Code:** `AUTH401` (`TLS_UNTRUSTED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0