# AUTH999: Auth unexpected

## What this means[​](#what-this-means "Direct link to What this means")

Signing in or staying signed in hit an unexpected problem.

Try the action once more. If it repeats, sign out and back in, then export diagnostics and contact support.

## What to do[​](#what-to-do "Direct link to What to do")

Try the action again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Direct link to Your data")

No order or product data is affected. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "Direct link to Details")

* **Code:** `AUTH999` (`AUTH_UNEXPECTED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0