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Version: 1.x

CHECKOUT999: Checkout unexpected

What this means​

Checkout hit an unexpected problem.

Check the order in your store admin before charging the customer again. Export diagnostics and contact support if the problem repeats.

Your data​

The outcome could not be confirmed — verify before retrying. If this persists, export diagnostics and contact WCPOS support.

Troubleshoot​

  1. Check WooCommerce → Orders in WP Admin for the order before charging the customer again.
  2. Expand the log entry and note the event code and any serverCode — this generic code means the cause has no dedicated code yet.
  3. If it repeats, export debug info and contact support.

Details​

Code
CHECKOUT999 (CHECKOUT_UNEXPECTED)
Severity
error
Introduced in
WCPOS 1.10.0