# CLIENT181: Store switch failed

## What this means[​](#what-this-means "Direct link to What this means")

WCPOS couldn't switch to that store.

Reload WCPOS and choose the store again. Nothing on this device is lost.

Switching between stores or cashiers on the same site failed before it finished. The previous store's data on this device is untouched.

## Your data[​](#your-data "Direct link to Your data")

Nothing on this device is lost. The previous store's data — including anything still waiting to send — is untouched.

## Troubleshoot[​](#troubleshoot "Direct link to Troubleshoot")

1. Reload WCPOS — on the web, reload the browser tab; on desktop and mobile, close and reopen the app.
2. Choose the store (and cashier) again.
3. If switching keeps failing, tap **Copy debug info** on the **Logs** tab and contact support. Don't clear local data or remove the site to fix it — the previous store's data, including anything not yet sent, is on this device.

## Details[​](#details "Direct link to Details")

* Code

  `CLIENT181` (`STORE_SWITCH_FAILED`)

* Severity

  error

* Introduced in

  WCPOS

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  1.11.3