CLIENT211: Native crash
What this means
WCPOS stopped because of a device-level crash.
Restart WCPOS and export diagnostics if the crash repeats.
Your data
The outcome could not be confirmed — if you were saving something when it crashed, verify it completed before retrying.
Troubleshoot
- Restart WCPOS — the crash happened at device level, not in your data.
- Install pending updates for the app and the device's operating system — native crashes are often already-fixed bugs. On a managed till, whoever manages the device does this.
- If the crash repeats on the same action, export debug info and contact support, noting exactly what was tapped when it crashed.