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Version: 1.x

PAYMENT101: Payment ok status check failed

What this means

Payment succeeded, but WCPOS could not refresh its status afterward.

The payment completed and should not be charged again; no action is required unless the displayed status stays stale.

Your data

The payment succeeded — money moved. Do not charge the customer again; only the on-screen status is stale.

Troubleshoot

  1. No action is needed — the payment completed; only the follow-up status refresh failed.
  2. Do not charge the customer again.
  3. If the order's status looks stale on the till, reopen or sync the order; the store already has the correct status.

Details

Code
PAYMENT101 (PAYMENT_OK_STATUS_CHECK_FAILED)
Severity
info
Introduced in
WCPOS 1.10.0