# PAYMENT101: Payment ok status check failed

## What this means[​](#what-this-means "Direct link to What this means")

Payment succeeded, but WCPOS could not refresh its status afterward.

The payment completed and should not be charged again; no action is required unless the displayed status stays stale.

## Your data[​](#your-data "Direct link to Your data")

The payment succeeded — money moved. Do not charge the customer again; only the on-screen status is stale.

## Troubleshoot[​](#troubleshoot "Direct link to Troubleshoot")

1. No action is needed — the payment completed; only the follow-up status refresh failed.
2. Do not charge the customer again.
3. If the order's status looks stale on the till, reopen or sync the order; the store already has the correct status.

## Details[​](#details "Direct link to Details")

* Code

  `PAYMENT101` (`PAYMENT_OK_STATUS_CHECK_FAILED`)

* Severity

  info

* Introduced in

  WCPOS

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  1.10.0