# PAYMENT201: Payment outcome unknown

## What this means[​](#what-this-means "Direct link to What this means")

WCPOS could not confirm whether the terminal charged the payment.

Check the payment terminal before attempting another charge, and contact the payment provider if the result remains unclear.

## What to do[​](#what-to-do "Direct link to What to do")

Check the details below before trying again. Do not retry until you have confirmed what actually happened — a blind retry can create a duplicate charge or order.

## Your data[​](#your-data "Direct link to Your data")

The outcome could not be confirmed — verify before retrying. If this persists, contact your payment provider.

## Details[​](#details "Direct link to Details")

* **Code:** `PAYMENT201` (`PAYMENT_OUTCOME_UNKNOWN`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0