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Version: 1.x

PRINT101: Autoprint did not start

What this means​

Automatic printing did not start for this receipt.

The sale is saved. Open the order's receipt and tap Print Receipt. Then check the automatic-printing settings and the printer so the next receipt prints by itself.

Your data​

The sale is saved. No order or product data is affected.

Troubleshoot​

  1. On the receipt shown after the sale, press Print Receipt to print it by hand — the sale is unaffected. If no receipt is on screen, on WCPOS Pro open Orders, use the order's Receipt action and press Print Receipt.
  2. If no receipt appears after sales at all, automatic showing is probably off: open the cart's settings (the sliders icon above the cart) and turn on both Automatically show receipt after checkout and Automatically print receipt after checkout. Automatic printing happens on that receipt, so it needs both.
  3. Check the printer in Settings → Printing: the printer you expect is listed under Printers, and Test Print from its Edit screen prints.
  4. If Print Receipt fails too, it is the printer or its connection — see PRINT301. If manual printing works but automatic printing keeps failing with both settings on, use Copy debug info on the Logs tab and contact support.

Details​

Code
PRINT101 (AUTOPRINT_DID_NOT_START)
Severity
warn
Introduced in
WCPOS 1.10.0