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Version: 1.x

PRINT201: Print job failed

What this means​

WCPOS could not confirm that the print job completed.

Check the printer before retrying so the receipt is not printed twice.

Your data​

The sale and order data are safe and unchanged — only the print outcome is unconfirmed.

Troubleshoot​

  1. Look at the printer before retrying — the job may have printed even though no confirmation came back, and a blind retry prints the receipt twice.
  2. Check paper, covers and error lights on the printer.
  3. If nothing printed, retry once from the order's receipt screen.
  4. For repeated failures, power-cycle the printer and check its connection to the till.

Details​

Code
PRINT201 (PRINT_JOB_FAILED)
Severity
error
Introduced in
WCPOS 1.10.0