PRINT301: Printer unreachable
What this means
The selected printer cannot be reached.
Check that the printer is powered on and connected, then try printing again.
Your data
No order or product data is affected.
Troubleshoot
- Check the printer is powered on and its cable or network connection is seated.
- For network printers, confirm the till and printer are on the same network and the printer's address has not changed — DHCP renewals can move it; if it has, update the printer's address where you set it up in the POS.
- Print a self-test from the printer itself to confirm the hardware works, then try again from the POS.