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Version: 1.x

PRINT999: Print unexpected

What this means​

Printing hit an unexpected problem.

Try printing again. If it keeps failing, reprint from the order screen and contact support with diagnostics.

Your data​

No order or product data is affected. If this persists, export diagnostics and contact WCPOS support.

Troubleshoot​

  1. Expand the log entry first and identify the failed operation — this code also covers receipt-email queue actions and receipt-template sync, not only physical printing.
  2. Repeat only the operation named in the log. Reprint from the order screen only for a physical print attempt; retry or remove a queued email from Store health, and retry template sync by reopening the receipt screen while connected.
  3. If that operation keeps failing, export debug info and contact support.

Details​

Code
PRINT999 (PRINT_UNEXPECTED)
Severity
error
Introduced in
WCPOS 1.10.0