PRINT999: Print unexpected
What this means
Printing hit an unexpected problem. No sale is affected.
Repeat the print or receipt action named in this entry. Contact support if it repeats.
Your data
No sale is affected.
Troubleshoot
- Expand the log entry first and identify the failed operation — this code also covers receipt-email queue actions and receipt-template sync, not only physical printing.
- Repeat only the operation named in the log. Reprint from the order screen only for a physical print attempt; send a queued email again from Store health, and retry template sync by reopening the receipt screen while connected.
- If that action keeps failing, use Copy debug info on the Logs tab and contact support.