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Version: 1.x

PRINT999: Print unexpected

What this means

Printing hit an unexpected problem.

Try printing again. If it keeps failing, reprint from the order screen and contact support with diagnostics.

Your data

No order or product data is affected. If this persists, export diagnostics and contact WCPOS support.

Troubleshoot

  1. Expand the log entry first and identify the failed operation — this code also covers receipt-email queue actions and receipt-template sync, not only physical printing.
  2. Repeat only the operation named in the log. Reprint from the order screen only for a physical print attempt; retry or remove a queued email from Store health, and retry template sync by reopening the receipt screen while connected.
  3. If that operation keeps failing, export debug info and contact support.

Details

Code
PRINT999 (PRINT_UNEXPECTED)
Severity
error
Introduced in
WCPOS 1.10.0