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Version: 1.x

PRODUCT411: Barcode config unavailable

What this means

Barcode scanning settings could not be loaded, so scans may not match products.

The POS keeps trying to load these settings in the background. If scanning stays unreliable, reload the app once.

Your data

No order or product data is affected.

Troubleshoot

  1. Keep working — the POS retries loading the barcode settings in the background.
  2. If scans keep matching nothing, reload the app once.
  3. If it persists after a reload, the settings request itself is failing — check the connection to the store, and look for matching errors in Store health → Logs (ask whoever manages the store if you need help).

Details

Code
PRODUCT411 (BARCODE_CONFIG_UNAVAILABLE)
Severity
warn
Introduced in
WCPOS 1.10.0