REGISTER231: No permission to run the till
What this means
Your store turned this down because the signed-in account's role doesn't have the cash permission. Opening the register, recording paid in, paid out and no sale, and counting and closing all need it.
Selling is not affected.
Your data
Nothing is lost. The till keeps what was entered, but the store has not recorded the open, the cash movement or the close. A refused movement or close is not retried by itself.
Troubleshoot
- Ask a store manager to sign in on this till and do the open, count or close. If the register is in the middle of a count, sales stay blocked until someone with the permission closes it.
- Store admin: decide whether this role should run the till. If it should, go to WP Admin > POS > Settings > Access and select the role. Open Advanced (individual capabilities) at the foot of the screen and, under WCPOS, tick
manage_woocommerce_pos_cash. Till permissions calls it Running the till. - On the till, reload the POS. Then tap Retry on the register pane, or do the open, count or close again.