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Version: 1.x

SY01003: Permission Denied

What This Means​

The POS application doesn't have permission to access a required resource. This could be a file, folder, or system feature.

Common Causes​

  • File permissions — Can't read or write to needed files
  • App permissions — Application lacks required permissions
  • Protected folder — Trying to access a restricted location
  • Security software — Antivirus blocking access

How to Fix​

1. Run as Administrator (Windows)​

Right-click the app and select "Run as administrator" if needed for initial setup.

2. Check Application Permissions​

macOS:

  • System Preferences → Security & Privacy → Privacy
  • Check that the app has necessary permissions

Windows:

  • Settings → Privacy
  • Review app permissions

3. Check Folder Permissions​

Ensure the app can access its data folder:

  • The user should own the app data directory
  • Write permissions should be enabled
  • No read-only flags on the folder

4. Review Antivirus Settings​

Security software may block access:

  • Check antivirus logs for blocks
  • Add the POS app to the allowlist
  • Whitelist the app data folder

5. Reinstall the Application​

If permissions are corrupted:

  1. Uninstall the POS application
  2. Restart your device
  3. Reinstall to a standard location
  4. Run with normal (non-admin) permissions

Browser Permissions (Web Version)​

If using the web version:

  • Allow local storage for the site
  • Enable cookies for the site
  • Don't use overly restrictive browser settings