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Version: 1.x

SY02001: Invalid Configuration

What This Means​

The system configuration is invalid or corrupted. The POS application found configuration settings that don't make sense or are incomplete.

Common Causes​

  • Corrupted settings — Configuration file became corrupted
  • Incomplete setup — Setup process wasn't completed
  • Manual editing error — Config files were incorrectly modified
  • Version upgrade issue — Old config incompatible with new version

How to Fix​

1. Reset to Default Settings​

If available in the app:

  • Look for "Reset Settings" or "Restore Defaults"
  • This clears custom settings but fixes corruption

2. Complete the Setup​

If setup wasn't finished:

  1. Start the setup process again
  2. Complete all required steps
  3. Verify configuration before finishing

3. Clear Application Data​

Remove corrupted config:

  • Desktop: Delete app data folder, restart app
  • Browser: Clear site data, reload

4. Reinstall the Application​

For persistent issues:

  1. Uninstall completely
  2. Remove any leftover data folders
  3. Reinstall fresh
  4. Complete setup from scratch

5. Check for Updates​

Configuration formats may change:

  • Update the POS application
  • Update the WCPOS plugin
  • Reconfigure after update

What Gets Reset​

When resetting configuration:

  • You'll need to log in again
  • Custom settings will be lost
  • Data will need to re-sync
  • But your WooCommerce data is safe on the server