SYNC161: Local DB unavailable
What this means
The local database on this device stopped responding, so actions that need it are paused.
Restart WCPOS to reconnect the local database. Unsaved changes on this device may not have been written; check recent orders after restarting. If it keeps happening, export diagnostics and contact support.
Your data
Data on this device may be at risk — do not clear local data. If this persists, export diagnostics and contact WCPOS support.
Troubleshoot
- Restart WCPOS — closing and reopening the app (or the browser tab) reconnects the local database in almost all cases.
- After restarting, check the most recent orders: a change made in the seconds before the failure may not have been written.
- On web, avoid private/incognito windows and aggressive storage-cleaning extensions — both can tear down local storage mid-session.
- If this returns regularly on the same device, export debug info and contact support, noting what the device was doing (sleep, tab switch, low memory) when it happened.