SYNC171: Local DB setup failed
What this means
WCPOS couldn't set up or remove storage on this device.
Free up device storage, then restart WCPOS. On the web, the browser may also be restricting storage for the site — private windows do. Contact support if it keeps failing.
Your data
This is a storage problem, not a refused edit. If it happened while data on this device was being cleared, part of that data may already be gone, including changes that hadn't been sent — check your recent sales and changes appear in your store. If this keeps happening, use Copy debug info on the Logs tab and contact WCPOS support.
Troubleshoot
- Check free storage on the device and free some up by removing other files or apps — setting up storage fails outright when the disk or the browser's storage quota is full. Don't use the browser's "Clear browsing data" to make room — it deletes WCPOS's unsent sales too.
- Restart WCPOS and try the same action again.
- On web, check that the browser allows persistent storage for the site — private windows and block-all-data settings do not.
- If it keeps failing, use Copy debug info on the Logs tab and contact support.