SYNC201: Record rejected
What this means
This record was rejected by your store and is saved only on this device.
Correct the reason shown for the named record, then retry it. Export diagnostics if it remains rejected.
Your data
The change is saved on this device but has not reached your store. If this persists, export diagnostics and contact WCPOS support.
Troubleshoot
- Expand the log entry: it names the rejected record and carries the store's own reason (serverCode) for refusing it.
- Rejected records are listed in Store health — open the record, correct the detail the store refused, and retry it from there.
- Site admin: if the reason mentions a field the POS does not show, open the same record in WP Admin and check it there — another plugin may have added validation the POS cannot see.
- If it stays rejected after editing, use Copy debug info and contact support, including the serverCode.