SYNC221: Record conflict

What this means

A change on this device clashed with an edit made in your store.

Open the record and check which version is correct. The POS keeps both sides safe until the clash is settled — nothing is lost.

Your data

The record itself is safe and unchanged — the POS keeps both the till's and the store's versions until the clash is settled.

Troubleshoot

1. Open the record named in the log entry and compare it with the store's copy in WP Admin (a site admin may need to do this).
2. Decide which version is right — the till's or the store's — and re-apply the correct values once; the POS keeps both sides safe, and further edits to that record are held until the clash is settled.
3. Frequent conflicts on the same records usually mean two people edit the same data in parallel; agree on where each kind of edit happens.

Details

Code

SYNC221 (RECORD_CONFLICT)

Severity

warn

Introduced in

WCPOS 1.10.0