SYNC301: Sync behind head
What this means
Your store's list of changes moved unexpectedly, so WCPOS is re-checking it by itself. Nothing is lost.
Nothing to do — keep selling. WCPOS re-checks your store's changes by itself. If prices or stock still look out of date, tap Check everything now in Store health → Database.
Your data
Nothing is lost, and nothing on this device is at risk. Until the re-check finishes, some prices or stock on this device may be out of date.
Troubleshoot
- Keep selling — nothing on this device is lost, and the re-check runs by itself. The log entry may say what moved — for example that some store changes were skipped, or that the store's list went backwards. Either way it can be any kind of data.
- If prices or stock still look out of date, open Store health → Database and tap Check everything now.
- If a record still looks wrong after that check, or this code keeps reappearing, use Copy debug info on the Logs tab and contact support. Don't clear data to fix it.