# AUTH321: WooCommerce missing

## What this means[​](#what-this-means "Enlace directo a What this means")

WooCommerce is not active on this site, so WCPOS cannot connect.

WCPOS requires the WooCommerce plugin. Ask the site administrator to install or reactivate WooCommerce, then connect again.

## What to do[​](#what-to-do "Enlace directo a What to do")

A settings change is needed before this will work. Retry after making the change above; retrying without it will fail the same way.

## Your data[​](#your-data "Enlace directo a Your data")

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

## Details[​](#details "Enlace directo a Details")

* **Code:** `AUTH321` (`WOOCOMMERCE_MISSING`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0