# CHECKOUT401: Totals diverged

## What this means[​](#what-this-means "Enlace directo a What this means")

Your store calculated different totals for this order than the till showed.

Check the order in your store admin before taking any further payment — the store's totals are the source of truth. If the difference is unexpected, export diagnostics and contact support.

## What to do[​](#what-to-do "Enlace directo a What to do")

Check the details below before trying again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Enlace directo a Your data")

Money may have moved — verify the payment before acting. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "Enlace directo a Details")

* **Code:** `CHECKOUT401` (`TOTALS_DIVERGED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0