CLIENT151: Screen render failed
What this means
Part of the screen failed to load and was replaced by an error message.
A screen or panel hit an error while drawing, so WCPOS replaced it with a red "Something went wrong" message instead of closing. The rest of the app keeps working. This is a defect in the app, not a problem with your store or your device: the message names what went wrong, and the log entry records which part of the screen failed, which is what support needs. When error reporting is allowed, the same failure reaches the developers automatically.
Your data
The failure itself wrote and lost nothing. Anything already saved — a cart, an order, a product edit — is still on the device and syncs as normal. If the message appeared in the middle of an action, check that the action completed once the panel is back before repeating it.
Troubleshoot
- Close the error message (the X) — the panel redraws, and a one-off failure clears on its own.
- If it comes straight back, reload the app: reload the browser tab on web, or close and reopen the app on desktop and mobile.
- If the same message returns after a reload, export debug info from the Logs screen and contact support — the entry names the error and the part of the screen that failed.