# CHECKOUT401: Totals diverged

## What this means[​](#what-this-means "Lien direct vers What this means")

Your store calculated different totals for this order than the till showed.

Check the order in your store admin before taking any further payment — the store's totals are the source of truth. If the difference is unexpected, export diagnostics and contact support.

## What to do[​](#what-to-do "Lien direct vers What to do")

Check the details below before trying again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Lien direct vers Your data")

Money may have moved — verify the payment before acting. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "Lien direct vers Details")

* **Code:** `CHECKOUT401` (`TOTALS_DIVERGED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0