# LICENSE999: License unexpected

## What this means[​](#what-this-means "Lien direct vers What this means")

License checking hit an unexpected problem.

The POS keeps working. If Pro features stay locked, re-enter your license key, then contact support.

## What to do[​](#what-to-do "Lien direct vers What to do")

You can keep working — WCPOS handles this automatically. WCPOS retries this automatically.

## Your data[​](#your-data "Lien direct vers Your data")

No order or product data is affected. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "Lien direct vers Details")

* **Code:** `LICENSE999` (`LICENSE_UNEXPECTED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0