# PRODUCT999: Product unexpected

## What this means[​](#what-this-means "Lien direct vers What this means")

Loading or updating products hit an unexpected problem.

Try again. If product data still looks wrong afterwards, export diagnostics and contact support.

## What to do[​](#what-to-do "Lien direct vers What to do")

Try the action again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Lien direct vers Your data")

No order or product data is affected. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "Lien direct vers Details")

* **Code:** `PRODUCT999` (`PRODUCT_UNEXPECTED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0