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Version: 1.x

SY01001: Out of Memory

What This Means​

Your device is running low on memory (RAM) and cannot complete the requested operation. The POS needs sufficient memory to function properly.

Common Causes​

  • Too many apps open — Other applications using memory
  • Large data set — Many products/customers loaded
  • Memory leak — Application not releasing memory properly
  • Insufficient RAM — Device doesn't have enough memory

How to Fix​

1. Close Other Applications​

Free up memory:

  • Close unused browser tabs
  • Close other applications
  • Close background programs

2. Restart the POS​

Refresh the application memory:

  1. Close the POS completely
  2. Wait a few seconds
  3. Reopen the application

3. Restart Your Device​

A full restart clears all memory:

  1. Save any open work
  2. Restart your computer/device
  3. Open only the POS when starting again

4. Clear Browser Data (Web Version)​

If using in a browser:

  • Clear browser cache
  • Close and reopen the browser
  • Use fewer browser tabs

5. Reduce Data Load​

If you have a very large catalog:

  • Use filters to load less data at once
  • Consider paginating results
  • Limit the sync scope if possible

Minimum Requirements​

Ensure your device meets minimum specs:

  • RAM: 4GB minimum, 8GB recommended
  • Browser: Modern browser (Chrome, Firefox, Edge)
  • Desktop App: Check release notes for requirements

Ongoing Issues​

If you frequently run out of memory:

  • Consider upgrading your device's RAM
  • Use a device with more resources
  • Report the issue if it seems excessive