Connecting to Your Store
This screen is only shown in the Desktop and Mobile apps. Web users access the POS directly at yourdomain.com/pos and log in with their WordPress credentials.
Connect Screen Overview
When you open the WCPOS Desktop or Mobile app, you'll see the Connect screen. This is where you manage your store connections and user logins.
Adding a New Store
- Enter your WooCommerce store URL in the text field (e.g.,
https://mystore.com) - Click Connect
- You'll be redirected to log in with your WordPress credentials
- After successful login, you'll be returned to the app
Multiple Stores
You can connect to as many WooCommerce stores as you need. Each store appears as a separate card on the Connect screen, showing:
- Store name and favicon
- Store URL
- Logged in users for that store
This is useful if you manage multiple locations or businesses.
Multiple Users Per Store
Each store can have multiple users logged in simultaneously. This is helpful for:
- Shift changes - New cashier can log in before the previous one logs out
- Multi-register setups - Different cashiers on different devices
- Quick switching - Easily switch between user accounts
Adding a User
Click the button next to "Logged in users" to add another user to that store.
Switching Users
Click on a user badge (e.g., "Brenda") to open the POS as that user.
Removing a User
Click the × on a user badge to log that user out of the store.
Removing a Store
Click the red × button on the store card to remove it from your list. This logs out all users and removes the store connection from the app.
Demo Store
At the bottom of the screen, you may see an "Enter Demo Store" link. This connects you to a demo WooCommerce store to try out WCPOS features without affecting your own store data.
Troubleshooting
Can't connect to my store?
- Ensure the WCPOS plugin is installed and activated on your WordPress site
- Check that you're using the correct URL (include
https://if your site uses SSL) - Verify that the WooCommerce REST API is accessible
- Check that your user account has POS access permissions
Connection keeps failing?
- Try accessing
yourdomain.com/posin a web browser first to verify the plugin is working - Check your site's error logs for any issues
- Ensure your server meets the minimum requirements