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PAYMENT999: Payment unexpected

What this means​

Payment handling hit an unexpected problem.

Confirm whether the payment went through before retrying. Export diagnostics and contact support if it is unclear.

What to do​

Check the details below before trying again. WCPOS does not retry this by itself — retry when you are ready.

Your data​

The outcome could not be confirmed — verify before retrying. If this persists, export diagnostics and contact WCPOS support.

Details​

  • Code: PAYMENT999 (PAYMENT_UNEXPECTED)
  • Severity: error
  • Introduced in: WCPOS 1.10.0