# CLIENT181: Store switch failed

## What this means[​](#what-this-means "Collegamento diretto a What this means")

WCPOS couldn't switch to that store.

Reload WCPOS and choose the store again. Nothing on this device is lost.

Switching between stores or cashiers on the same site failed before it finished. The previous store's data on this device is untouched.

## Your data[​](#your-data "Collegamento diretto a Your data")

Nothing on this device is lost. The previous store's data — including anything still waiting to send — is untouched.

## Troubleshoot[​](#troubleshoot "Collegamento diretto a Troubleshoot")

1. Reload WCPOS — on the web, reload the browser tab; on desktop and mobile, close and reopen the app.
2. Choose the store (and cashier) again.
3. If switching keeps failing, tap **Copy debug info** on the **Logs** tab and contact support. Don't clear local data or remove the site to fix it — the previous store's data, including anything not yet sent, is on this device.

## Details[​](#details "Collegamento diretto a Details")

* Codice

  `CLIENT181` (`STORE_SWITCH_FAILED`)

* Gravità

  error

* Introdotto in

  WCPOS

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  1.11.3