# PAYMENT201: Payment outcome unknown

## What this means[​](#what-this-means "Collegamento diretto a What this means")

WCPOS could not confirm whether the terminal charged the payment.

Check the payment terminal before attempting another charge, and contact the payment provider if the result remains unclear.

## What to do[​](#what-to-do "Collegamento diretto a What to do")

Check the details below before trying again. Do not retry until you have confirmed what actually happened — a blind retry can create a duplicate charge or order.

## Your data[​](#your-data "Collegamento diretto a Your data")

The outcome could not be confirmed — verify before retrying. If this persists, contact your payment provider.

## Details[​](#details "Collegamento diretto a Details")

* **Code:** `PAYMENT201` (`PAYMENT_OUTCOME_UNKNOWN`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0