# PRINT311: Receipt delivery failed

## What this means[​](#what-this-means "Collegamento diretto a What this means")

This receipt could not be emailed or downloaded.

The sale itself is unaffected. Check the email address and the device's connection, then try again from the order's receipt screen.

## What to do[​](#what-to-do "Collegamento diretto a What to do")

Try the action again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "Collegamento diretto a Your data")

The order itself is safe and unchanged.

## Details[​](#details "Collegamento diretto a Details")

* **Code:** `PRINT311` (`RECEIPT_DELIVERY_FAILED`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0