# SYNC221: Record conflict

## What this means[​](#what-this-means "Collegamento diretto a What this means")

A change on this device clashed with an edit made in your store.

Open the record and check which version is correct. The POS keeps both sides safe until the clash is settled — nothing is lost.

## What to do[​](#what-to-do "Collegamento diretto a What to do")

Check the details below before trying again. Retry after making the change above; retrying without it will fail the same way.

## Your data[​](#your-data "Collegamento diretto a Your data")

The order itself is safe and unchanged.

## Details[​](#details "Collegamento diretto a Details")

* **Code:** `SYNC221` (`RECORD_CONFLICT`)
* **Severity:** warn
* **Introduced in:** WCPOS 1.10.0