# Notifications

The bell at the top of the POS is where WCPOS tells you about plugin updates, your Pro licence and news about WCPOS. An empty panel reading **No notifications** is normal: WCPOS hasn't sent you anything on this store yet. Nothing about your sales arrives here: the emails your store sends about orders are set up in [Email Notifications](/ja/settings/checkout/email-notifications.md).

## Find the bell[​](#bell "Find the bellへの直接リンク")

![The POS on a tablet, products on the left and the cart on the right. At the top of the cart: the store name, the bell with its red count of unread notifications, and the cashier avatar beside it](/img/2.x/support/notifications/en/tablet-light-regular--n-1-bell.png)12

1. **Notifications** — the bell. The red number counts the notifications you haven't read; above 99 it reads **99+**. With nothing unread there's no number.
2. **Your avatar** — your cashier sheet, not notifications. See [Your cashier sheet](/ja/sell/open-register.md#cashier-sheet).

On the POS the bell sits at the end of the register bar. On Products, Orders, Coupons, Customers and Reports it's at the end of the bar along the top. In the desktop app it moves up into the window's title bar, and comes back to the bar when the window is full screen.

## Read your notifications[​](#read "Read your notificationsへの直接リンク")

Tap the bell. The **Notifications** panel opens at the side (on a phone it fills the screen), newest first, under **Today** and **Earlier**. Opening the panel doesn't mark notifications as read.

Tap a notification to mark it read, or press **Mark all as read** to mark every one read and clear the red number.

![The Notifications panel open beside the POS: two unread notifications under Earlier, a plugin update with its Update plugin button and a welcome, each with its kind and date, the cross at the top, then Mark all as read and Close at the foot](/img/2.x/support/notifications/en/tablet-light-regular--n-2-panel.png)1234567

1. **Earlier** — everything from before today, by your store's clock. Today's notifications sit above it, under **Today**.
2. **A plugin update** — its title stays bold, with a dot at the end, until it's read. Under the message are its [kind](#kinds) and when it arrived: how long ago for the last day, the date after that.
3. **Update plugin** — opens the Plugins page of your WordPress admin, where a WordPress administrator installs the update. If you aren't an administrator, ask whoever looks after your site to install it. Licence notices have **Renew** here instead.
4. **A welcome** — a greeting from WCPOS. It has no button.
5. **The cross** — puts the panel away.
6. **Mark all as read** — marks every notification read and clears the red number. It only shows while something is unread.
7. **Close** — puts the panel away, like the cross.

## What arrives here[​](#kinds "What arrives hereへの直接リンク")

Each notification is one of four kinds, named under its message.

* **Welcome** — a greeting from WCPOS. It has no button and doesn't pop up.
* **Plugin update** — a new version of a WCPOS plugin is out. **Update plugin** opens the Plugins page of your WordPress admin. It pops up as it arrives.
* **License** — your Pro licence is close to running out, or has run out. **Renew** opens [wcpos.com/pro](https://wcpos.com/pro). It pops up as it arrives with a **Renew** button; once the licence has run out, the pop-up's button reads **Renew Now** and it has no close button.
* **Announcement** — news from WCPOS. It has no button. It pops up as it arrives.

A pop-up only shows for a notification that arrives while the POS is open. Anything sent while it was closed waits in the panel. Plugin updates and licence notices that arrive while the POS is open are also written to the log in [Store health](/ja/troubleshooting/store-health.md#logs), so they're there when you ask for help.

## Whose notifications they are[​](#whose "Whose notifications they areへの直接リンク")

* **Yours, on this store.** Each WordPress user has their own list for each store. Switch store and you see that store's list.
* **One list per app.** The browser and the desktop app keep separate lists, so a notification you read in one is still unread in the other.
* **Saved on this device.** The list is there without a connection.

## If something goes wrong[​](#goes-wrong "If something goes wrongへの直接リンク")

**The red number won't go away.** It counts unread notifications, and opening the panel doesn't read them. Tap each one, or press **Mark all as read**.

**"Offline · showing saved notifications".** The POS couldn't reach the WCPOS notification service when it started, so you're reading what's saved on this device. When you're back online, reload the page or reopen the app to fetch new ones.

**"No notifications".** Nothing has been sent to you on this store yet. The panel names what would arrive and links back to this page.

**Update plugin opens a login page, or says you aren't allowed.** Updating plugins needs a WordPress administrator. Ask whoever looks after your site.

**A licence notice is still there after you renewed.** It was sent before you renewed and stays in the list. To see what the POS knows about your licence now, see [Check the POS runs Pro](/ja/getting-started/pro-license.md#checking-licence-status).

## Related Documentation[​](#related-documentation "Related Documentationへの直接リンク")

[Pro LicenceActivate, check and renew your licence.](/ja/getting-started/pro-license.md)

[Store HealthThe log on this device, and what needs you.](/ja/troubleshooting/store-health.md)

[Email NotificationsThe emails your store sends about orders.](/ja/settings/checkout/email-notifications.md)