PAYMENT113: Invoice sent, but this till's copy did not save
What this means
The store answered: the invoice was sent to the customer, or cancelled, and the order on the store says so. Only this till's local copy of the order failed to save afterwards.
No money moved and nothing needs to be sent again. The till's copy is replaced by the store's on the next sync.
Your data
The store holds the correct order. The till's local copy is behind until it syncs, and nothing is lost.
Troubleshoot
At the till — nothing to do: the till's copy of the order catches up on the next sync.
On the store — if the till still shows the old state:
- Open the order in Orders: the store's copy shows the invoice line or the open status.
- If the till still shows the old state after a sync, check Store health for a stuck record.