# Tips

The customer adds a tip on the card reader, not at the till. The till sends the amount due, the reader asks the customer for a tip, and the till records what the reader took. There's no tip button on the till.

## Take a card payment with a tip[​](#take-a-tip "Take a card payment with a tip으로 직접 링크")

Pro Feature

Tips on a card reader need [WCPOS Pro](/ko/getting-started/pro-license.md) and a reader that asks for them.

Before you start, check that [your reader asks for tips](#which-readers). With **Open and close the register** on, [open the register](/ko/sell/open-register.md#open) first: the till won't record a payment while it's closed.

1. Press **Checkout** and tap your reader's tile. See [On a Card Reader](/ko/sell/take-payment.md#card-reader).
2. Press **Send … to …**. The button names the amount due and the payment method, and the till sends that amount to the reader.
3. On the reader, the customer picks a tip, or no tip, then pays.
4. At the till, the payment's row on the tender pane shows the whole amount the reader took, with **Tip:** and the tip under it.

The order gets a fee line named **Tip**, so the order total goes up by the tip and the tip is already paid. The receipt lists it with the order's other fees. A tip isn't taxed.

Taxing tips (for developers)

A store that has to tax tips can turn it on with the `wcpos_payment_tip_fee_taxable` filter. The tax is then taken out of the tip, so the customer still pays what they chose on the reader.

## Which readers ask for a tip[​](#which-readers "Which readers ask for a tip으로 직접 링크")

| Payment method                                                  | Asks for a tip                                                                                                                        |
| --------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| [Stripe Terminal](/ko/hardware/card-readers/stripe-terminal.md) | The WisePad 3, WisePOS E, S700 and S710, once tipping is on for your readers in the Stripe Dashboard. Not the M2, and not Tap to Pay. |
| [SumUp Terminal](/ko/hardware/card-readers/sumup.md)            | A Bluetooth reader paired with the WCPOS app. Not an internet-connected reader.                                                       |
| [Mollie Terminal](/ko/hardware/card-readers/mollie.md)          | Every reader.                                                                                                                         |

These payment methods don't ask for a tip:

* [Square Terminal](/ko/hardware/card-readers/square-terminal.md)
* [PayArc Terminal](/ko/hardware/card-readers/payarc.md)
* [Windcave Terminal](/ko/hardware/card-readers/windcave.md)
* [Mercado Pago Terminal](/ko/hardware/card-readers/mercado-pago.md)
* [PayPal Reader (Zettle)](/ko/hardware/card-readers/paypal-zettle.md)

The **Card** tile records a card you took on your own terminal. It has no tip. See [Payment Methods](/ko/sell/take-payment/payment-screen.md).

## Pay tips out of the drawer[​](#pay-out-tips "Pay tips out of the drawer으로 직접 링크")

When you hand staff their tips in cash, record it as a paid out so the drawer still counts right. This works in the free plugin too. It needs **Open and close the register**; see [Move cash in and out](/ko/sell/open-register.md#cash-movements).

1. Tap your avatar at the end of the register bar, then **In the drawer**, then **Paid out**.
2. Type the amount you're handing out on the keypad.
3. Tap **Tips** under **Reason**. It fills in the reason, not the amount.
4. Press **Take … out**.

![The Paid out sheet: two dollars typed on the keypad, the drawer figure before and after, the Tips reason picked and filled in, and the Take $2.00 out button](/img/2.x/pos/checkout/tips/en/tablet-light-regular--j2-1-pay-out-tips.png)1234567

1. **Amount** — what you're taking out. It fills in as you type.
2. **In the drawer** — the register, the cash it expects now, and what's left after this paid out.
3. **Keypad** — types the amount. A keyboard works too.
4. **Tips** — the reason. Tap it to fill in the reason box, and again to clear it.
5. **Other…** — clears the box and puts the cursor in it, so you can type your own reason.
6. **Reason** — every paid out needs one. Without it, the sheet says **Add a reason**.
7. **Take $2.00 out** — names the amount. Press it to record the paid out. **Cancel** leaves the drawer as it was.

To check it, tap **In the drawer** to open the register panel, then tap the **Expected in the drawer** row to open its breakdown. The paid out is listed there under **Paid out**, with its reason. Press **Void** on it if it was a mistake. Void only works while the register is open, not during a count, and a voided paid out can't be restored: enter it again. See [If something goes wrong](/ko/sell/open-register.md#goes-wrong).

## If something goes wrong[​](#goes-wrong "If something goes wrong으로 직접 링크")

**The reader didn't ask for a tip.** Check the [table](#which-readers): some payment methods and readers never ask. On Stripe, turn tipping on for the reader in the Stripe Dashboard.

**Payment failed: The terminal confirmed a different amount.** The reader took more than the till sent, using a payment method that doesn't take tips, so the till marked the payment failed and didn't count it towards the order.

경고

Check the payment with your provider before you charge the customer again, or you may charge them twice.

If the provider shows the charge, refund it there: the till can't refund a failed payment. The amount is still due on the order, so take it again on a payment method that works.

## Related Documentation[​](#related-documentation "Related Documentation으로 직접 링크")

[Taking a PaymentTake a card on a paired reader](/ko/sell/take-payment.md)

[Open the RegisterMove cash in and out of the drawer](/ko/sell/open-register.md)

[Payment GatewaysSet up your card reader's gateway](/ko/settings/checkout/payment-gateways.md)