# AUTH321: WooCommerce missing

## What this means[​](#what-this-means "Directe link naar What this means")

WooCommerce is not active on this site, so WCPOS cannot connect.

WCPOS requires the WooCommerce plugin. Ask the site administrator to install or reactivate WooCommerce, then connect again.

## What to do[​](#what-to-do "Directe link naar What to do")

A settings change is needed before this will work. Retry after making the change above; retrying without it will fail the same way.

## Your data[​](#your-data "Directe link naar Your data")

No order or product data is affected. If this persists, ask the person who manages your WordPress site.

## Details[​](#details "Directe link naar Details")

* **Code:** `AUTH321` (`WOOCOMMERCE_MISSING`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0