# CLIENT143: Search index missed a record

## What this means[​](#what-this-means "Directe link naar What this means")

The search index could not find a product it should contain; the app attempts an automatic search index rebuild.

A periodic self-check asked the local search index for a record by that record's own words, and the index did not return it. That means searches may have been showing fewer results than this device really holds. The app attempts one automatic index rebuild per list per session to correct it.

## Your data[​](#your-data "Directe link naar Your data")

No store data was changed. This concerns only the local search index, which is derived from the data already on this device — nothing is lost when it is rebuilt.

## Troubleshoot[​](#troubleshoot "Directe link naar Troubleshoot")

1. Usually no action is needed, and sales can continue normally: the app attempts a rebuild automatically and searches recover once it finishes. Only one rebuild is attempted per list per session, so if this code repeats, continue to the next step.
2. If search still misses records you can see in the app — a product, customer, order or other list — reload the app: on web, reload the browser tab; on desktop and mobile, close and reopen the app. That lets it attempt a fresh rebuild the next time the problem is detected.
3. If the code returns after a reload, export debug info and contact support — the log entry includes the details support needs to identify the affected list and the record the index missed.

## Details[​](#details "Directe link naar Details")

* Code

  `CLIENT143` (`SEARCH_INDEX_FALSE_MISS`)

* Severity

  error

* Introduced in

  WCPOS

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  1.10.5