# WP Admin Settings

**WP admin:** `WP Admin → POS → Settings`, shared by every till.

You need the **Manage POS settings** permission to see these settings: Administrators and Shop Managers have it, Cashiers don't ([Access](/manage-store/staff-permissions.md)).

For one till's printer, barcode scanner, theme or display, open [Settings inside the POS](/settings.md#open) instead. Those settings apply only to that device.

## Find a setting[​](#settings-at-a-glance "Direct link to Find a setting")

Common jobs:

* Change the shop's name, phone or returns policy: [Store details](#store-details).
* Choose the payment methods the till offers: [Choose payment methods](/settings/checkout.md#payment-gateways).
* Decide what cashiers can do: [Access](/manage-store/staff-permissions.md).
* Sign out a lost or shared device: [Sessions](/settings/sessions.md).
* Set the opening float: [Register](/manage-store/stores/register-settings.md#one-register).
* Choose which product field the barcode scanner reads: [Barcode Field](/settings/general.md#barcode-field).
* Choose the customer each sale starts with: [Default POS Customer](/settings/general.md#default-pos-customer).
* Download every register closure as a spreadsheet: [Export closures](/manage-store/reports/closure-reports.md#export).
* Read the errors and warnings WCPOS has logged: [Logs](/troubleshooting/logs.md#wp-admin-logs).
* Activate your WCPOS Pro licence key: [Installing WCPOS Pro](/getting-started/pro-license.md#activate).

The menu down the left of **POS > Settings** has three groups: **Settings**, **Tools** and **Account**. On General and Checkout each change saves as soon as you make it; only a payment method's POS settings have a **Save** button.

![WP Admin, POS, Settings, General with WCPOS Pro: the WCPOS menu down the left with its Settings, Tools and Account groups, General selected, and the Stores, Register and Products sections beside it](/img/2.x/settings/wp-admin/index/en/desktop-light-regular--wa-1-settings-menu.png)123

1. **Settings** — General, Checkout, Cloud Print, Access, Sessions and Extensions.
2. **Tools** — Export closures and Logs.
3. **Account** — License.

Everything in the settings menu

**Settings**

* **General**: store details, the register, products, customers, privacy and **Force SSL**. See [General Settings](/settings/general.md), or open **What's on General** further down.
* **Checkout**: overselling, the POS emails, and the payment methods (**Gateways**) with the order status each one sets. See [Checkout Settings](/settings/checkout.md), or open **What's on Checkout** further down.
* **Cloud Print**: printers that fetch receipts over the internet, the rules that print orders automatically, and the print queue. See [Cloud Printing](/hardware/receipt-printers/cloud-printing.md).
* **Access**: what each WordPress role can do in the POS, including the Cashier role. See [Access](/manage-store/staff-permissions.md).
* **Sessions**: who is signed in to the POS, on which devices, and signing a device out. See [Sessions](/settings/sessions.md).
* **Extensions**: browse, install, update and turn off WCPOS extensions. A number beside the name counts the updates waiting. See [Extensions](/manage-store/add-ons.md).

**Tools**

* **Export closures**: **Download CSV** of every register closure this store has recorded, one row per closure, with the figures as they were at closing. See [Reconciliation](/manage-store/reports/closure-reports.md).
* **Logs**: the store's own WCPOS log, with errors and warnings. Beside the name, one number counts the errors you haven't read and another the warnings. See [Logs](/troubleshooting/logs.md#wp-admin-logs).

**Account**

* **License**: with WCPOS Pro installed, enter and **Activate** your **License Key**, or **Deactivate** it. Without Pro, the page offers the upgrade. See [Installing WCPOS Pro](/getting-started/pro-license.md#activate).

An extension can add a page of its own under **Tools** or **Account**.

What's on General: store details, register, products, customers, privacy, Force SSL

* **Store details**: name, phone, email, returns policy and **Store tax IDs**. See [Store details](#store-details).
* **Register**: open and close the register, the opening float and the close rules. The free plugin has one register; more registers need Pro. See [Register](/manage-store/stores/register-settings.md).
* **Products**: POS only products, decimal quantities, restore stock on order delete, and the **Barcode Field**. See [General Settings](/settings/general.md).
* **Customers**: generated usernames, the **Default POS customer**, **Let customers download receipts**, and customer **Tax IDs** ([Customer Tax IDs](/settings/tax/customer-tax-ids.md)). See [General Settings](/settings/general.md#default-pos-customer).
* **Privacy**: anonymous usage data and error reports. Until an admin answers, it shows **Allow** and **No thanks** buttons. See [General Settings](/settings/general.md#privacy).
* **Advanced**: **Force SSL**. See [Force SSL](#force-ssl).

What's on Checkout: overselling, emails, payment methods

* **Prevent overselling**. See [Checkout Settings](/settings/checkout.md#prevent-overselling).

* The **Admin emails**, **Customer emails** and **Cashier emails** switches. See [Email Notifications](/settings/checkout/email-notifications.md).

* The payment **Gateways** table. See [Checkout Settings](/settings/checkout.md#payment-gateways). In it you:

  <!-- -->

  * choose which payment methods the till offers, and in what order (with the free plugin, only **Cash** and **Card** can be switched on or changed; other payment methods need Pro);
  * pick the **Order Status** a POS order gets when it is paid with each method;
  * open a method's POS settings to change the name and description the till shows and, for cash, the **Rounding**: **No rounding** or an increment from **0.05** to **10**. See [Cash rounding](/settings/checkout/payment-methods.md#cash-rounding).

Email notifications, registers and tax IDs

**Email Notifications** are the three email switches on **Checkout**. **Registers** is the **Register** section of **General**. **Store Tax IDs** are part of **Store details**, and **Customer Tax IDs** are under **Customers**, both on **General**.

## Store details[​](#store-details "Direct link to Store details")

Open **`WP Admin > POS > Settings > General`** and change the fields at the top. Each change saves as soon as you make it. These details are used on POS receipts and invoices:

| Field                       | What it holds                                                                |
| --------------------------- | ---------------------------------------------------------------------------- |
| **Store name**              | Your shop's name.                                                            |
| **Phone**                   | The shop's phone number.                                                     |
| **Email**                   | The shop's email address.                                                    |
| **Refund & Returns Policy** | A short statement printed on POS receipts.                                   |
| **Store tax IDs**           | The shop's tax numbers. See [Store Tax IDs](/settings/tax/store-tax-ids.md). |

Leave a field blank to keep the value WooCommerce already has, which the empty field shows in grey. If WooCommerce has none either, **Store name** falls back to the site title and **Email** to the sender address of your WooCommerce emails.

![Store details on General with the free plugin: the Unlock per-store settings box, Store name, Phone, Email and Refund & Returns Policy, then Store tax IDs with one row and the Add tax ID button](/img/2.x/settings/wp-admin/index/en/desktop-light-regular--wa-3-store-details-free.png)12345

1. **Store name** — empty here, so the grey site title is used.
2. **Phone** — none by default.
3. **Email** — empty here, so the grey address is used.
4. **Refund & Returns Policy** — printed on POS receipts.
5. **Store tax IDs** — the shop's tax numbers. See [Store Tax IDs](/settings/tax/store-tax-ids.md).

With WCPOS Pro

Until you create a store, **Store details** shows these same fields and a **Manage stores** button. Once you have one, the section becomes **Stores**, a list of your stores with an **Edit** button each, and each store's details are set on the store. See [Set up a store](/manage-store/stores/set-up-stores.md#store-pages).

## Force SSL[​](#force-ssl "Direct link to Force SSL")

Leave **Force SSL** on. It is under **Advanced** at the bottom of **General**, it is on by default, and it keeps every connection between the POS and your site secure (HTTPS).

![The Advanced section at the bottom of General, with Force SSL switched on](/img/2.x/settings/wp-admin/index/en/desktop-light-regular--wa-2-force-ssl.png)1

1. **Force SSL** — on by default. Leave it on.

What Force SSL changes, and when to turn it off

With **Force SSL** on, opening the POS at an `http://` address sends you to the `https://` one, and the POS's sign-in, checkout and receipt links use HTTPS even when the site's own address starts with `http://`, as it can behind a proxy that handles SSL.

Turn it off only on a site that has no SSL certificate, such as a test site on your own computer. The POS then follows the site's own address.

## With WCPOS Pro[​](#pro "Direct link to With WCPOS Pro")

Pro adds **POS > Stores** to the WP Admin menu. Each store has its own details, receipt templates, registers and staff, and its own **Customer display** page. See [Set up a store](/manage-store/stores/set-up-stores.md).

Choose a customer display template for a store

On the store's **Customer display** page, the **Display template** list starts with **Same as site**, followed in brackets by the name of the site's display template (**Store default** when the site has none active). Leave it there and the store follows whatever template the site uses. Pick another template to give this store its own. A template appears in the list once it is enabled under **POS > Templates**, on the **Display** tab.

## If something goes wrong[​](#goes-wrong "Direct link to If something goes wrong")

**There is no POS menu in WP Admin.** WordPress shows the whole **POS** menu, **Settings** included, only to users with the **Manage POS settings** permission, and your account doesn't have it. Ask an Administrator to give it to your role, or see [Access](/manage-store/staff-permissions.md).

**General shows Stores where Store details was.** You have WCPOS Pro and at least one store. Press **Edit** on a store to change its details.

Receipt fonts could not download

The warning starts: "WCPOS could not download its receipt fonts from cdn.jsdelivr.net." It shows in WP Admin to anyone who manages WooCommerce. Until the download works, receipts use a basic font that only covers Latin letters, so text in other alphabets may not print properly. WCPOS tries again every hour. If your host blocks outgoing requests, ask them to allow `cdn.jsdelivr.net`.

Receipt fonts could not be set up

The warning starts: "WCPOS could not publish its receipt font map." WCPOS could not save the file that tells receipts where the fonts are. Receipts use the basic Latin font until it works, and WCPOS tries again every hour. Ask your host to check that the WordPress uploads folder is writable.

**"Your store is behind Cloudflare" at the top of General.** WCPOS has noticed your site runs through Cloudflare, whose security checks can stop the POS reaching your store. If the POS shows **HOST121** or a security-check window, see [Cloudflare](/troubleshooting/common-problems/cloudflare.md).

Checkout warns that it gets slower

The warning at the top of Checkout starts: "Checkout in WCPOS gets slower as your catalog and order history grow". Your store still keeps its orders in WooCommerce's legacy order storage. Switch to High-Performance Order Storage: the warning links to the WooCommerce setting, and it stays until you switch. See [Order storage](/troubleshooting/performance/order-storage-hpos.md#switch-to-hpos).

"Help us make WCPOS better" in WP Admin

WCPOS is asking whether it may send anonymous usage data and error reports. Press **Allow** or **No thanks**. You can change your answer any time under **General > Privacy**.

Until someone with the **Manage POS settings** permission answers, the box shows on the Dashboard and Plugins screens. For 7 days after you install or update WCPOS, it shows on most WooCommerce screens too. Dismissing it hides it from you for 7 days.

## In This Section[​](#in-this-section "Direct link to In This Section")

[Store DefaultsSet the store name, language, default customer and money format the POS uses on this device, and restore the values from your WooCommerce store.](/settings/store-defaults.md)

[GeneralThe General screen in WP Admin: store details, the register, POS-only products, decimal quantities, the barcode field, the default customer, customer receipts, privacy and HTTPS.](/settings/general.md)

[Tax5 items](/settings/tax)

[Scanner SettingsSet how this device tells a scan from typing, pick a scan sound theme and volume, connect a scanner, and test a scan in Settings, Barcode Scanning.](/hardware/barcode-scanners/scanner-settings.md)

[Checkout3 items](/settings/checkout.md)

[Receipt Templates5 items](/settings/receipt-templates.md)

[SessionsSee who is signed in to the POS and on which devices, and sign a lost device or a departed cashier out from WP Admin.](/settings/sessions.md)

[ThemeChange how the POS looks on this device: ten themes, the Scale of buttons and text, and the icons and fonts it draws.](/settings/theme.md)

[Languages4 items](/settings/languages)

[POS SettingsOpen Settings in the POS and find the right page: General, Tax, Printing, Card readers, Customer Display, Barcode Scanning and Theme.](/settings/pos-settings.md)

[WP Admin SettingsFind every WCPOS setting in WP Admin → POS → Settings: the General, Checkout, Cloud Print, Access, Sessions and Extensions screens, the Tools and Account pages, store details, Force SSL, and what the receipt font warning means.](/settings/wp-admin-settings.md)

## Related Documentation[​](#related-documentation "Direct link to Related Documentation")

[Set up a storePer-store details, receipts and registers with Pro.](/manage-store/stores/set-up-stores.md)